The publication and effective date of this Privacy Policy is August 18, 2026.This Terms of Service apply to apps and programs, such as ARZOPA, Arzopa Cal, Arzopa Cast, Wireless screen projection control, App Store, Arzopa App Store.It should be clarified that: "ARZOPA", "Arzopa" and "arzopa" are not distinguished when used as application names or part of application names
1.This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
2.While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: Email address/First name and last name/Usage Data.
3.Usage Data is collected automatically when using the Service.Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.For your convenience, we may collect your pictures, photos, and videos.
4.The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
5.We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
6.The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
7.Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
8.If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
9.The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
10.Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
11.We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12.We will collect your usage data for diagnosing software issues, improving code stability, etc. The usage data includes: your login, upload, and download operation records, but does not include your uploaded and downloaded data content and account privacy information.
13. Logout.
There is a "Logout" button in the application. You can complete the logout by clicking it and following the instructions.
For example, for the applications Arzopa Cast, ARZOPA Screen Mirroring Control and Wireless Screen Mirroring Control, there is a "Logout" button in the application running interface. Click the "Logout" button, and a prompt box will pop up, prompting that the current account will be permanently deleted and the account cannot be retrieved or any data can be restored. Click the "Delete" button to complete the logout.
After the logout is completed, the current account will be permanently deleted, and the account cannot be retrieved or any data can be restored.
Note: Starting from this article, it is a supplementary clause of this privacy agreement, which does not conflict with Articles 1-12 of this privacy agreement, but is a specific description of some specific situations in some of our products, applications and programs; the aforementioned products include cloud photo frames, free screens, portable displays and other products provided by us, and the aforementioned applications include ARZOPA, Arzopa Cast, ARZOPA Screen Mirroring Control, and Wireless Screen Mirroring Control.
14.Data collection.
Information we collect when you use our Services:
We collect some of the information generated by our services (“Log Data”). This Log Data may include information such as your device’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit or use of the app or frame, the time spent on those pages, which IPs communicate together through our servers and other statistics. IP addresses are anonymized wherever possible.
Photos and videos shared through the app are never collected by us or third parties. Communication between app and frame is end-to-end encrypted which makes it impossible for us or any third party to see your photos or videos.
This ensures your privacy when sending photos through our Services.
Cookies and Similar Technologies:
We may collect information about your use of our Services through the use of cookies, pixels or similar technologies. For example, we may use this information to provide or improve our Services, for measurement and analytics to better understand how our Services function and are used, or for internal operations. Cookies are small pieces of data that are stored on your mobile phone, computer, or other device. Pixels, often used in connection with cookies, are small instances of code placed in web pages that do things like allow another server to measure how frequently web pages are viewed and used.
Third parties may also use cookies to collect information about your activities on our website. Your browser or device may offer you control over the use of cookies or other technologies when you use the Services. For example, you may be able to set your browser or device to disable, clear, reset or block the use of cookies or similar technologies.
Information we collect when you create a Regular Account:
When you create a Regular Account in your ARZOPA app you may provide us with the following data: Name, Email address. No other personal information is collected from the creation of the user account.
Information we collect when you add a subscription to your Regular Account:
None. The payment is handled by Google Payments or Apple Pay, so there is no need for ARZOPA to collect any personal information. Furthermore, information regarding your payment, such as credit card information, is not shared with ARZOPA by Google Payments or Apple Pay.
For applications such as Arzopa Cast, ARZOPA screen projection control, and wireless screen projection control, we will obtain the device serial number. The purpose of collection is to distinguish devices and serve as a unique identifier for device connection, but it will not be stored. We will read clipboard text: the method of collection is to call the system clipboard interface to obtain text content after you agree to this Privacy Policy; the purpose is solely to identify whether it contains an invite link so as to automatically enter the invite flow; the scope is limited to text in the clipboard, and other clipboard content will not be uploaded or stored. We will request camera or album permissions, and use the camera to take pictures/select pictures from the album as user personalized avatars to facilitate the display of unique personal identification within the application. Your image information will be stored on our professional servers with advanced encryption protection to prevent unauthorized access, tampering or leakage. We promise to only use your image information within this application and will not sell, rent or transfer it to any third party for commercial purposes. In addition, you have the right to view, modify or delete uploaded image information at any time. On the "My Account" page of the application, you can easily replace and edit images; if you want to completely delete the image information, you can delete the account information through the "My Account-More-Deregister Account" function. We will respond in a timely manner and ensure that the relevant data is completely removed from our storage system. When you use the voice call function, we will request microphone permissions to support the voice call function. The recorded audio will not be stored.
15.Third Party Data Processing
We use automated devices and applications to evaluate usage of our app, frame and site. We also may use other analytics to evaluate our Services. We use these tools to help us improve our Services, performance and user experience. We do not share your personal information with these providers.
If you choose cloud storage services for images or video files, it is considered that you consent to us storing your images or video files using third-party services. When you use the cloud storage service for images or video files, your decisions regarding this data will be executed through third parties, which include Alibaba Cloud Computing Co., Ltd. and Amazon.com Inc..
Some services are provided by third parties or assisted by third parties.We will publicize all of our providers:
Elastic Compute Service (ECS)
All of our data transmission, storage, and management are based on Elastic Compute Service (ECS) or Amazon Web Services (AWS). ECS is offered by Alibaba Cloud Computing Co., Ltd. AWS is offered by Amazon.com Inc.
If you accept this Privacy Policy, it means that you agree to these providers processing your data in the manner they claim.You can learn how providers handle your data through the following link:
https://terms.aliyun.com/
legal-agreement/terms/ suit_bu1_ali_cloud/
suit_bu1_ali_cloud201802111644_32057.html?
spm=a2c4g.11186623.0.0.1f5e50f9f55K90
https://aws.amazon.com/cn/agreement/
As far as we know, Amazon.com Inc. will store your data in the United States or Europe, while Alibaba Cloud Computing Co., Ltd. and its affiliates will store your data in China.
We use some open-source code to develop our product.
Here are the sources and providers of open source code:
okhttpDownload link: GitHub - square/okhttp: Square’s meticulous HTTP client for the JVM, Android, and GraalVM. providers:square
rxjavaDownload link: GitHub - ReactiveX/RxJava: RxJava – Reactive Extensions for the JVM – a library for composing asynch providers:ReactiveX
rxandroidDownload link: GitHub - ReactiveX/RxAndroid: RxJava bindings for Android providers:ReactiveX
retrofitDownload link:GitHub - square/retrofit: A type-safe HTTP client for Android and the JVM providers:square
glideDownload link: GitHub - bumptech/glide: An image loading and caching library for Android focused on smooth scrollin providers:bumptech
leakcanaryDownload link:GitHub - square/leakcanary: A memory leak detection library for Android. providers:square
eventbusDownload link: GitHub - greenrobot/EventBus: Event bus for Android and Java that simplifies communication between A providers:greenrobot
zxingDownload link: GitHub - zxing/zxing: ZXing ("Zebra Crossing") barcode scanning library for Java, Android providers:zxing
For the ARZOPA app:
We use bugly provided by Tencent Technology Co., Ltd. to improve service stability and facilitate quick and accurate location of problems after related services crash.
Personal information collected: Crash environment (Crash information and thread stack, ROM/RAM/SD card capacity, network/language status App information: package name, version, belonging process name), device information, device manufacturer, device name, operating system version, operator code, App running status, crash, freeze, network information, log information.
16.Legal basis for processing personal data
When we process your personal data, we always ensure that the processing is in accordance with the GDPR, namely that we always have a legal basis for the processing.
The legal basis for our processing of analytic data from cookies on our website is the GDPR art. 6(1)(a) and the Danish Executive Order on cookies section 3.
The legal basis for our processing of analytic data from our website and app, that is not derived from the use of cookies, is the GDPR Art. 6 (1)(f), as it is in our legitimate interest to make our website available to you, including improving and optimising the user experience.
Lastly the processing of contact information such as e-mail addresses and names are processed based on the GDPR art 6(1)(f) as it is in our legitimate interest to be able to contact our customers. Where we use your contact information to send newsletters and other marketing material, this is based on GDPR Art. 6(1)(b) as the processing is necessary in order to send you the newsletters if agreed by you.
We will process the data based on your decisions, and this processing may be carried out through data interfaces in China.
17.Your rights as data subject
You have the rights as described below which you can exercise by contacting us at the below mentioned contact information. Your request will be answered free of charge, as soon as possible and no later than one month after receipt, however, up to two months if necessary due to the complexity or number of requests. In the event of unfounded or excessive requests, we have the right to reject it or charge a reasonable fee for answering it.
Your specific possibilities are:
Withdraw consent
To the extent processing is based on your consent, you may at any time withdraw your consent by contacting us at the below mentioned information or as otherwise explained when you provided your consent. This will not affect the lawfulness of the processing before its withdrawal.
Access
You have the right to access the personal data that we process about you, as well as certain information about how the processing takes place. No access is granted to information which must remain confidential because of public or private interests, including your own interests.
Rectification
You have the right to have incorrect personal data corrected or to have incomplete personal data about you completed.
Erasure
You have the right to have personal data about you deleted in the circumstances specified in Article 17 of the GDPR. This may be the case, for example, if the information is no longer necessary for the fulfilment of our obligations and exercising of our rights or if the information is processed on the basis of your consent which has been withdrawn.
Restriction
In the circumstances mentioned in Article 18 of the GDPR, you have the right to have the processing of your personal data restricted, e.g. if the accuracy of the data is disputed, in the period until we have had the opportunity to determine whether the personal data is correct or if we no longer need the personal data for the processing but they are necessary to establish, exercise or defend a legal claim.
Object
You have the right to object to the processing of personal data which we process on the basis of Article 6(1)(f) of the GDPR (the legal basis for processing in our legitimate interest) and always if the processing is for the purpose of direct marketing.
Data portability
If the processing is based on your consent or contract, you have the right to receive the information in a plain and readable format and to transmit the information to another data controller. If you wish and if technically possible, we will transmit the information directly to this data controller.
Automatic decisions
You have the right not to be the subject of an automatic decision that has legal effect or similarly significantly affects you, which is based solely on automatic processing, including profiling.
Deletion of data
Information required for newsletters is kept until the consent is withdrawn or the consent has not been used for one consecutive year. We keep documentation that you have withdrawn your consent for up to 2 years after the consent has been withdrawn, in order to be able to defend us against any claims made for violation of the Danish Marketing Act, cf. § 37, subsection 3 and the Danish Penal Code § 93, subsection 1, no. 1, however only if there is an actual risk that such a claim will be made.
Personal data contained in cookies is deleted when the cookie expires or is deleted by you. Other analytics data such as IP-addresses are deleted after 13 months.
Your personal data is kept until you choose to disable your Regular Account.
18.Security
Our Digital Photo Frame products will provide at least 2 years of security updates, with patches automatically pushed. The Digital Photo Frame products include the Digital Photo Frame devices launched by our company and the software running on them.
Our FreeScreen products will provide at least 2 years of security updates, with patches automatically pushed. The FreeScreen products include the FreeScreen devices, tablets, learning tablets, and pre-installed applications such as the app store, Calendar, Clock, Weather, and Voice Assistant applications.
We highly value your information security and employ reasonable electronic, personnel, and physical measures to protect your information from loss, theft, alteration, or misuse. However, please note that even the best security measures cannot completely eliminate all risks. We cannot guarantee that only authorized personnel will have access to your information. We disclaim any responsibility for third parties bypassing any privacy settings or security measures.
19.Special provisions for apps such as App Store, Arzopa App Store, etc.
In these apps, download links for third-party apps are provided for reference only. We will not make any modifications or guarantees to third-party apps. If you download and use third-party apps through these links, your privacy and security will be affected by these third-party apps. Please read the privacy agreements of third-party apps carefully to protect your own security. It is especially important to note that if a third-party app endangers your privacy and security, we do not assume any responsibility. You can inform us and we will delete the download links of harmful third-party apps.
20.Our product integrates Youmeng+SDK, which needs to collect your device's MAC address and unique device identification code (IMEI/Android IDFA/OPENUDID/GUID/IP address/SIM card IMSI information) to provide statistical analysis services, and calibrate the accuracy of report data through geographic location to provide basic anti cheating capabilities.
21.AI Assistant Disclaimer (1) Accuracy: Responses are AI-generated and do not represent our views. AI may misinterpret commands or create incorrect calendar entries/alarms; please verify all events manually. We are not liable for scheduling errors. (2) No Professional Advice: Responses are NOT professional advice (medical, legal, or financial) and are for informational purposes only. (3) User Responsibility: You are solely responsible for your use and are strictly prohibited from using this service to generate content that violates laws or public morals. You may provide feedback via support@arzopa.com to help optimize the service.
22.If you have any questions about this Privacy Policy, You can contact us by email: support@arzopa.com
Shenzhen ARZOPA Technology Co., Ltd. (“Company” or “ARZOPA” or “we” or “us” or “our”) operates and provides mobile app for Android and iOS (the “app”) and the ARZOPA frame app (the “frame”).
This Privacy Policy also applies to affiliated companies, and you can see the information of affiliated companies below.
Company:Shenzhen ARZOPA Technology Co., Ltd.
Address:1606, Xingtong Building, No. 88, Baoxing Road, Haiwang Community, Xin 'an Street, Bao 'an District, Shenzhen, Guangdong,China
Affiliated company:SHENZHEN ARZOPA TECHNOLOGY INCORPORATED COMPANY
Address:1602,Xingtong Building, No. 88, Baoxing Road, Haiwang Community, Xin 'an Street, Bao 'an District, Shenzhen, Guangdong,China
Affiliated company:HK G-WORLD E-COMMERCE LIMITED
Address:Unit 310, 3/F, Phase I, Hong Leong Plaza, 33 Lok Yip Road, Fanling, N.T. HK